FAQs
1. How long will my order take to arrive?
- All our products are ship from United States
- Processing Time: 1-2 business days
- Shipping Time: 3-7 business days for delivery by FedEx or UPS
Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
2. How do I cancel my order?
You may cancel your order anytime before it leaves our warehouse for a full refund. Please send us your order number and the reason for cancel in the email.
* Please be noted we only accept order cancellation before package leaves our warehouse.
3. Shipping List:
- 1 x Bestier's item
- 1 x Assembly Kit
- 1 x Instructions
4. Is it easy to assemble?
Yes. The hardware, tools and clear instructions are included. Each parts is labeled. Enjoy the fun in new furniture!
5. How to get Extended Service date?
Each Bestier Shopper enjoy 12-month Quality and friendly after sales service. There are 3 methods to register as our VIP member, to get Extended Service Date:
✨ Sign up for Bestier VIP Club at www.bestier.net
✨ Let us know your Name and Order ID
✨ Follow us on Facebook
6. Contact Us
If you have any other question or concern, please feel free to contact service@bestier.net. We will get back to you as soon as possible.